VenueGrade

Standards

Cleaning records for audits

Building certifications and health standards ask you to document that cleaning was done. How VenueGrade's records map to those requirements, and where they stop.

VenueGrade does not issue certificates and does not meet any standard in full on its own. What it does is produce time-stamped records you can present in an audit. The auditor decides which evidence is accepted.

Türkiye · Hospitals

Ministry of Health Facility Evaluation Standards (STDS), Hospital 2025 — Standard 15

What is required

  • 15.2 — Personal hygiene areas must be cleaned regularly and stocked with liquid soap, paper towels, toilet paper and a pedal bin.
  • 15.3 — All cleaning and disinfection must be checked regularly, with clearly defined responsibilities, control methods and intervals.
  • 15.14 — The related data must be analysed every two months and improvement started where needed.

VenueGrade's record

Every cleaning is recorded per zone with the staff member’s name and time, on the same timeline as the zone’s visitor ratings. For the two-monthly analysis, records are filtered by period and zone in the panel.

The Ministry revises the standards periodically; check the current version that applies to your institution with the Ministry.

Source: T.C. Sağlık Bakanlığı — Kamu Hastaneleri Genel Müdürlüğü, Sağlık Tesisi Değerlendirme ve Geliştirme

Canada · Commercial buildings

BOMA BEST — A4.1 Occupant Service Requests

What is required

  • A program that receives, documents and responds to occupant requests: 1 point.
  • Evidence that requests were resolved within 1–2 weeks: 2 points (maximum 3 in total).
  • Evidence: sample requests received and resolved, with each request’s origin, status and the corrective action taken.

VenueGrade's record

A cleaning request a visitor opens on the terminal and the staff member’s cleaning confirmation are both recorded with zone and time, so you can see when each request was opened and closed.

A4.1 covers all request types (indoor air quality, temperature, smell and more); VenueGrade records cleaning requests only.

Source: BOMA BEST Field Guide — A4.1 Occupant Service Requests

International · Healthy buildings

WELL v2 — X11 Cleaning Products and Protocols

What is required

  • The implemented cleaning plan includes tracking and documentation of conducted cleaning activities.
  • It includes a system to log feedback from occupants and cleaning staff.

VenueGrade's record

Cleaning records and visitor feedback are kept in one system, and staff can leave a note while completing a task.

X11 also covers product selection, personal protective equipment, storage and training; those are outside VenueGrade’s scope.

Source: USGBC — A Detailed Look into WELL v2 Materials Features (2025)

International · Cleaning accreditation

GBAC STAR™ Facility Accreditation (ISSA)

What is required

  • An established and sustained high-performance cleaning and maintenance program for a hygienic indoor environment.
  • The accreditation is annual, with a reaccreditation process each year.

VenueGrade's record

A continuous record that the program is running: how often each zone was cleaned and how visitors rated it, all year round.

The accreditation also assesses cleaning protocols, disinfection techniques and staff training.

Source: GBAC — STAR Facility Accreditation · GBAC — STAR Facility Reaccreditation

Canada · British Columbia

WorkSafeBC OHS Regulation — Washroom facilities

What is required

  • Section 4.85: employers must provide adequate washroom facilities, kept maintained, clean and sanitary.
  • Construction sites with 25 or more workers (since 1 October 2024): washrooms must be cleaned and sanitized regularly, and maintenance and cleaning records kept for at least 30 days.

VenueGrade's record

Cleaning records are kept with zone and time and filtered by date range in the panel; a worker’s complaint is recorded as a cleaning request from the terminal.

The terminal needs power and Wi-Fi, which a construction site has to provide.

Source: WorkSafeBC — Washroom facilities at construction sites

The requirements on this page were verified against primary sources in September 2026. Standards change; check the current version at the source before applying.

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